Customer Service Officer (Shipping)
Staffhub Group
On-site
Singapore, Singapore
Customer Service
ALL JOBS LISTED ARE BASED IN SINGAPORE ONLY.
FOR SINGAPOREAN ONLY.
Responsibilities:
Handle and manage import, export and transshipment consignments.
To co-ordinate independently with haulier, carrier and warehouse to ensure timely clearance of shipments.
Liaise with customers and warehouse for shipment planning and job executions
Knowledgeable in import/export/transshipment procedures for ocean/air shipments.
Update information into freight management system
Issues billings to customers on a timely basis.
Vendor cost verification
Consol planning
Monitor orders and ensure payment terms are being adhered.
Manage customers queries and complaints
Provide Sales Support.
Requirements:
Min. 3 years experience in the related industry
Permit declaration knowledge
Well versed and meticulous in the preparation of air & sea shipping documents.
Good knowledge of Customs formalities
Pleasant personality & service-oriented
Patient, able to multi-task and work under pressure.
Knowledge in FMS & WMS will be an added advantage.