Manager, Partnership & Cards, Southeast Asia

JOB SUMMARY:

This position will lead all enterprise partnerships and card business in Southeast Asia. This role will report to Senior Director, Enterprise Partnership & Cards, APEC and will work in close collaboration with the global corporate office and leadership team within AP and Regional offices. 

Key focus areas will include: 

Co-brand & points transfer partnerships business  

Partnership Development

• Develop overall card and points transfer growth strategy for the market based on competition mapping, local customer behavior & need areas
• Research, prospecting, product development for new product launches, in partnership with corporate partnership teams
• End-to-end cross functional ownership of launching cards and points transfer partnerships

Management of existing partnerships 

• Partner with the issuing bank(s), network partners and corporate teams to own card P&L responsibility 
• Own marketing and branding need of the partnerships in collaboration with cross function teams 
• Manage budget, legal compliance, iT requirements, reporting for cards and points transfer portfolio

Enterprise Partnerships

Partnership Development

• Develop overall enterprise partnership growth strategy for the market based on competition mapping, local customer behavior & need areas 
• Research, prospecting, and customer value prop development for new partnerships
• End-to-end cross functional ownership of launching enterpise partnerships
• Develop and manage reporting and financial tracking of strategic partnership activities
• Develop and manage partner agreements, regulatory requirements, compliance with laws

Management of existing partnerships 

• Build strong relationship with partners to grow partnerships  
• Own marketing and branding need of the partnerships in collaboration with cross function teams 
• Manage budget, legal compliance, iT requirements, reporting for all partnerships 

Overarching goals of partnerships team:

• New revenue stream growth: Develop and grow new revenue streams through innovative partnerships 
• Loyalty Program growth: Expansion of Marriott Bonvoy member footprint in APEC 
• Engagement: Grow partnerships to elevante member experience, program benefits and retention
• Localization: Localize Marriott International’s loyalty program(s) through in-market partnerships
• Awareness: Drive visibility of all MI brands & loyalty program in the market
• Differentiation: Conceptualize and grow partnerships to create differentiation for Marriott International in Southeast Asia  

CANDIDATE PROFILE 

Education and Experience

• Degree from an accredited university in Business Administration or related area required. 
• 6-8 years of experience in partnership development, activation and/or international consumer marketing
• In-depth knowledge of co-brand card business will be required 
• Multi-industry partnership development experience will be preferred
• Experience in managing P&L responsibility of partnerships in Indonesia and Singapore will be preferred 

Key Skills and Experiences

• Strong bilingual communication skills – English & Bahasa
• Experience in product development with tech knowledge required
• Demonstrated ability to run analytics and advanced reporting will be required 
• Demonstrated ability to balance the interests and demands of multiple stakeholders 
• International working experience preferred

MANAGEMENT COMPETENCIES

Building Relationships

Customer Relationships & global mindset

• Shows an understanding of the local culture and business operations to build strong relationship with partners
• Exhibit global mindset to enable seamless rollout of Marriott global partnerships in APEC
• Implements programs that promote inclusion and engagement.

Leadership

Communication and Professional Demeanor

• Actively listens and uses appropriate communication styles to deliver information in an articulate, understandable, and engaging way.
• Keeps leaders informed about key issues.
• Models and coaches’ others on displaying a leadership style that conveys confidence and gains respect from others.
• Promotes a convincing and inspiring vision for the direction of the Company, brand, and team.

Managing Change

• Presents the need for change in a positive way that encourages commitment and action.
• Encourages others to identify ways to implement desired changes.
• Manages stakeholder expectations during change.
• Develops strategies and provides resources to implement change.

Strategy Development

• Demonstrates a strong understanding of Company, brand, discipline, and program strategies.
• Uses data to thoroughly evaluate opportunities and focuses on those with the greatest potential business impact.
• Uses data to build program strategies and make the business case for stakeholder commitment.