Travel Retail Account Coordinator (SEA)

Company Description

Our client, a luxury cosmetics MNC is looking for a Travel Retail Account Coordinator (SEA) based in Singapore.

Job Description

REPORTING

• Punctually collect at the start of each month the sell-out, market trends & inventory reports from every retailer in the zone.
  
• Updating of the SEA SISO file and itemized sellout by key retailers for consolidation before the 10th of every month
  
• Regularly update the various database utilized in the TR team for respective geographic areas, e.g. CAPEX & distribution, customers profile, airlines listings, promotions master, budget tracker, BA salary master, accruals, marketing supply chain
  

• As the custodian of all data / information of the customers, the TRAC rigorously upkeeps a comprehensive database for each and every customer of the region, i,e. terms contracts & agreements, price lists, customer profile details, custom regulatory requirements, contact details, statement of accounts details.
  
• The TRAC would be the coordinator and main point of contact for the following:
  

• Analyze retail sell-through versus current inventory to understand inventory level of retailers to giving updates to Supervisor.
  
• Liaise with all stakeholders to manage a healthy inventory, to prevent out of stock or ageing inventory situations.
  

• Make the necessary POP (testers & POSM) allocations according to each POS requirement, following the predetermined marketing and training calendars.
  
• Communicate & disseminate ahead of time through the help of Visual Merchandiser all VM guidelines and schedules to customers and field coordinators to ensure timely & consistent to plan executions of all VM in store.
  
• Collect visual evidence for reporting and VM + Marketing comments.
  

• Issue purchase requests & purchase orders for all expenses of SEA region.
  
• Reconcile every invoice / expense / adhoc requests with the budget framework governed by TRAD.
  
• The initiator to a good balance of accounts for all customers, ensuring that the credit payment terms are duly respected.
  

• Free Goods Allowance Ordering.
  
• Sales incentives computation, ordering and dispatching.
  
• Monthly tracking, computation and submission (whenever necessary) of BA salaries, commissions and incentives.
  
• Dispatch of uniforms & accessories.
  

• Act as the key liaison officer to airlines retailers to ensure ideal brand representation onboard of airlines.
  
• Collate and monitor sales and performance reports of all airline listings.
• Working closely with marketing and demand planning to ensure sufficient stocks of listed items.
• Keep close constant contact with airline retailers to grasp clear view of airlines needs and requests.
  

Qualifications

• A minimum of 2 years’ experience in an administrative support function in a sizable company preferably specialized in the beauty, retail or FMCG industry
• Display a high degree of responsibility, integrity, attentiveness to details with a proactive willingness to action.
• Ability to communicate with stakeholders from various expertise background and cultures.
• Time management efficiency and capable of prioritizing, ability to balance the demands & requests of various stakeholders.

Skills

• Advanced Microsoft Excel, with basic proficiency in the other Microsoft office applications.
• Fluency in English & Chinese.

Additional Information

Note that only short-listed candidates will be notified. Thank you for your understanding.