[2026 KOTRA Singapore Job Fair] Flywire, Technical Implementation Manager II

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.Today, we've digitized payments for more than 2,450 global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we're just getting started!

With over 600 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.

*Office Location: South Beach Tower, 38 Beach Road, #06-11, Singapore 189767

*Website: https://www.flywire.com/

As a subject matter expert in Flywire Integrations the Technical Implementation Manager will guide clients through the Discovery, Portal configuration, Integration, Testing and Go live stages for clients implementing Flywire products.

• Consult clients on how to implement Flywire's platform products including APIs, Payment Checkouts and Recurring Payments solutions
• Serve as the SME leading multiple client implementation projects ensuring they have successful execution
• Run workshops and client syncs as they progress through the different implementation stages
• Provide post-implementation/Hyper-care support
• Ensure a smooth customer experience by matching the products and Integrations to client needs
• Develop & maintain product documentation with Product teams, providing internal knowledge transfer
• Contribute to the product vision by relaying client feedback and pain points to Product teams
• Troubleshoot and resolve Integration issues by providing technical support for clients
• Play a role in fostering an ever improving culture and customer experience continuously

Required Qualifications:

• Fluent in English & Korean as the role will be working across APAC with high focus on Korea.
• 4+ years of Technical Support, Consulting, Implementation, Professional Services or equivalent
• Know-how of Integrations and understanding of different project methodologies
• Exceptional client-facing and internal communication skills, both written and oral
• Experience of implementing and configuring software (payment software preferred)
• Familiarity with using APIs or JavaScript libraries

Preferred Qualifications:

• Knowledge of Higher Education or ERP systems such as Xetta, Ellucian, StarRez, Oracle PeopleSoft, OpenApply, Slate, Salesforce etc.
• Experience with Fintech, Technology or Consulting companies
• Experience in Higher Education such as Business Office, Cashiering, Financial Aid, Reconciliation processes of higher education
• Knowledge of programming languages such JavaScript, Liquid, Java, SQL, Python etc.

Technologies We Use:

• Zendesk, Postman, Visual Studio Code, JIRA, Sumologic, Cursor, Claude and Google Suite

• EP sponsorship available
• MOM regulations: EP holders earning a fixed monthly salary of at least SGD 6,000 may apply for Dependant's Passes for eligible family members
• Employee Stock Purchase Plan (ESPP)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Work From Home Stipend
• Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers!)

★★★ IMPORTANT NOTICE (PLEASE READ)

This job posting is for a company participating in the 2026 KOTRA Singapore Job Fair, which will be held on Friday, 13 November 2026, at Carlton Hotel Singapore.

Interviews will be conducted either in person at the venue or online via video call on the day of the event.

* Only shortlisted candidates will be contacted individually with further details regarding the interview arrangements.

* Shortlisted candidates are kindly requested to confirm their availability and preferred interview format (in person or online) upon receiving the notification.