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Assistant Retail Manager / Retail Manager

LVMH
Full-time
On-site
Singapore, Singapore
Customer Service

Job Description

The Assistant / Retail Manager will be responsible for driving sales, recruiting and developing of retail team members, and conduct product training for the retail team members.

 

Essential Duties and Responsibilities:

  • Develop and execute a commercial strategy to achieve daily/monthly/yearly sales goals and effectively cascading this to the field team
  • Analyze and assess retail productivity from channels to doors to BA/BEs, including monitoring of retail and service KPIs
  • Effectively lead team to ensure that all corporate initiatives are met and collaborate with the marketing team on in-store initiatives to achieve retail sales target
  • Support marketing team in forecasting new products based on historical data and from current trend from each retail channels
  • Monitor and control SOH.  Ensure proper inventory management and that stock levels are accurate. 
  • Control monthly/yearly/expense target of the team
  • Develop and coach retail team effectively by utilizing all tools available for on-counter coaching
  • Work alongside marketing team to come up with locally relevant in-store activities, tactical offers, promos to support focus categories and key launches
  • Responsible for all process of online Booking system i.e. translation, training, liaise with Regional team and communicate with all local stores
  • Facilitate quarterly stock count and inventory alignment
  • Ensure all VM guidelines, priorities and timelines are followed and executed, and are aligned with budget
  • Responsible for training (both classroom and in-store coaching) and monitor the retail team’s skills and techniques to match Regional standard
  • Ensures all POS meet the regional hygiene requirements and assists in sourcing the necessary tools and supplies, if neccesary
  • Monitor and strengthen retail team’s productivity
  • Co-ordinate with International/Regional Training team on a regular basis

Qualifications

Profile

•              Minimum 4 years of training/sales experience in cosmetic/retail environment

•              Team leader with strong focus in achievement of results

•              Proven experience of team/department management

•              Possess dynamism and confidence and at the same time articulate and positive

•              Genuine interest and appreciation for the cosmetics and luxury industry

 

Apply now