Billing Analyst II

Position Summary

The Biller is responsible for the accurate and timely generation of customer invoices, ensuring billing aligns with contractual terms, pricing schedules, and internal policies. This role plays a critical part in revenue accuracy, customer satisfaction, and downstream accounts receivable processes.

Key Responsibilities

• Generate and issue customer invoices in accordance with contracts, billing schedules, and pricing agreements

• Ensure billing accuracy across products, services, subscriptions, and usage-based charges

• Review contracts, sales orders, and system data to validate billing inputs

• Maintain billing records and ensure data integrity within billing and finance systems

• Process billing adjustments, credits, rebills, and corrections as required

• Respond to internal and external billing enquiries in a timely and professional manner

• Work closely with Sales, Account Management, Finance, and Accounts Receivable teams to resolve billing discrepancies

• Support month-end billing cycles and contribute to revenue reconciliation processes

• Identify and escalate billing issues, system gaps, or process inefficiencies

• Assist with audits and provide billing documentation when required

• Adhere to internal controls, compliance requirements, and company policies

Skills & Experience

• 3+ years previous experience in billing.

• Strong attention to detail with a high level of accuracy

• Ability to interpret contracts, pricing schedules, and billing rules

• Preferable with knowledge using Netsuite and Salesforce but not essential

• Proficient in Microsoft Excel (including basic formulas and reconciliations)

• Strong organisational and time-management skills

• Clear written and verbal communication skills

• Ability to manage deadlines in a high-volume, fast-paced environment

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.  

At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. 

Amazing growth requires amazing employees. Are you up to the challenge?   

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. 

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!