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CDD Operations Lead Analyst - Retail SG

CIMB Group
Full-time
On-site
Singapore, Singapore
Customer Service
Description

Responsibilities:

  • Conduct customer due diligence (CDD) checks for all new and existing clients in accordance with Singapore and CIMB Group’s regulatory requirements. 
  • Perform enhanced due diligence (EDD) on high-risk customers (individuals or entities)
  • Review and validate customer information, documents, and other data related to customer accounts.
  • Collect and verify KYC (Know Your Customer) information including identity verification, addresses, and sources of funds.
  • Ensure completeness and accuracy of CDD files and documentation.
  • Identify and report any suspicious activities or potential money laundering risks.
  • Maintain up-to-date knowledge of anti-money laundering (AML) and counter-terrorist financing (CTF) regulations. 
  • Maintain and update customer information in the Bank’s existing CDD system (NetReveal), ensuring all data is accurate and complete.
  • Ensure customer records are properly categorized according to the established risk profiles.
  • Provide support during audits and examinations related to CDD and KYC practices.
  • Work closely with compliance, risk, legal, and other relevant teams to ensure the timely and accurate processing of due diligence information.
  • Communicate with clients, internal teams, and third-party service providers to gather the necessary documentation and information.
  • Support the roles and tasks assigned by the supervisors in relation to the job scope.
  • Collaborate with team members and supervisors to share insights and address challenges
  • Identify and implement continuous improvement plans to ensure a more prudent and effective management of the function.

Requirements:

  • Min. Bachelor's Degree in a related discipline
  • Relevant Banking experience (in areas concerning KYC and/or AML) 
  • Meticulous and excellent time management skills
  • Team player with good people skills, driven and independent
  • Able to meet deadlines and work under pressure

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