Contract Executive (Motor Customer Service) - 1 year contract

You will be required to:

• Attend to enquiries on various fronts, effectively maintaining our Motor Customer Service's high level of accessibility
• Empathize with customers, and offer clear and relevant advice
• Provide policy recommendations and refer customers to client advisers for more comprehensive explanations
• Perform post-case administration for future reference 

To join us as a Customer Service Officer (Motor Customer Service), you should:

• Have obtained diploma or degree in any field. Relevant insurance certification will be an advantage
• Have at least 2 years of experience in customer service, preferably in a contact centre
• Enjoy people engagement and providing good advice, have patience in dealing with complex problems
• Have strong interpersonal skills and the ability to answer queries clearly over the phone
• Be result-oriented and enjoy seeing tangible results of your hard work

Our Motor Customer Service is located within walking distance from Tampines MRT station. You should be able to commit to a 5-day work week, from 9:00am to 6:00pm.