F&B Captain

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

General Mission:

The Food & Beverage Supervisor plays a crucial role in ensuring that all guests receive professional, efficient, and friendly service that exceeds expectations. This position also involves upholding the hotel’s aesthetic appeal and functionality from the guest's perspective, prioritizing guest comfort and satisfaction at all times.

Key Responsibilities:

• Support the F&B Supervisors with administrative and operational tasks
• Welcome and seat guests, ensuring their comfort throughout the dining experience
• Assist F&B Team Leaders in taking accurate orders, upselling, and recommending menu items
• Serve food and beverages promptly and according to guest preferences
• Clear soiled dishes from tables and transport them to the stewarding area
• Reset and clean tables in accordance with brand standards
• Maintain the cleanliness and presentation of the restaurant and bar to ensure an inviting environment
• Acknowledge and attend to guests waiting to be served or seated
• Collaborate closely with team members to ensure smooth operations and effective communication
• Demonstrate and promote the Accor Vision and actively practice Accor Values in daily operations

Qualifications

• Diploma in a relevant field is mandatory
• Minimum of 2 years' experience in a similar capacity within the hospitality industry is required
• Additional certification(s) in Food & Beverage will be highly advantageous
• Exceptional verbal and written communication skills are essential
• Impeccable personal presentation is a non-negotiable requirement
• Demonstrated ability to adapt to a diverse range of work situations is crucial
• Professional demeanor and strong collaborative skills are imperative