Responsibilities
- Batch Operation Support to BAU operation and project for ActiveBatch, GoAnywhere and Tectia etc (40% to 60%)
- Perform batch job deployment
- Perform batch job configure update
- Perform batch job execution and recovery
- Participate and actively contribute in solution discussion for batch requirement (20% to 30%)
- Engineer to leverage on platform and available capability to optimize operation efficiency (20% to 30%)
- Support application deployment (10% to 20%)
- All the support activities shall strictly follow established process
- Follow the duty roaster to standby for out-of-office hour support
- Support 24x7 operations when required, including:
a. Production incident resolution
b. Application deployment to production environment
c. Platform patch in all environments
d. Project cutover support
e. Important service request upon manager approval
Requirements
- Degree or diploma holder in Computer Engineering / Science, Information Technology or equivalent
- 1+ years of experience in batch operation support or equivalent
- IT related certification is preferred
- Experience with ActiveBatch or similar batch scheduler platform
- Experience with GoAnywhere or similar sftp platform
- Shell scripting or programming knowledge or SQL is an added experience
- Familiar with Windows, Unix, Linux
- Understanding of automation concept
- Self-motivated with the ability to work in a fast-paced, challenging environment
- Good interpersonal skills including mentoring, coaching, collaborating, and team building
- Strong advocate of standards and able to challenge status quo with new and emerging technology