Regional Commercial Transformation Lead

DUTIES AND RESPONSIBILITIES | About the role

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The Regional Commercial Transformation Lead (RCTM) plays a critical role in business performance management, driving the commercial business performance of the region and its countries, acting as a strategic partner to Sales and Finance to drive commercial effectiveness. This includes overseeing sales performance analytics, forecasting accuracy, pipeline health, and revenue optimization. The role ensures the performance management cadences runs smoothly and that performance insights are translated into actionable strategies, enabling data-driven decision-making and continuous improvement across the region.

The RCTM plays a pivotal role in the rollout and adoption of new operating models across regional business units, including shared activity across countries and regions. As the company moves toward a more integrated and scalable platform, this role ensures that transformation initiatives are executed consistently, effectively, and in alignment with the company’s long-term growth objectives

Many country operations have historically evolved with a high degree of autonomy, shaped by local market dynamics and leadership. While this entrepreneurial spirit remains a strength, scaling the business now requires a more harmonized approach—establishing shared processes, tools, and performance frameworks, while preserving flexibility where it delivers clear and strategic local value.

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The RCTM is responsible for bridging global strategy with regional execution, acting as the commercial performance and transformation lead within the region. The lead will guide cross-functional teams through critical changes across Sales, Operations, Finance, and other core functions, includes localizing global initiatives, coordinating implementation, and building a sustainable culture of continuous improvement.

Central to this role is commercial and operational change leadership: engaging regional teams with empathy, fostering commercial and operational excellence, alignment to global standards, and supporting thoughtful local adaptations only where they deliver clear, strategic value.

As the Regional Commercial Transformation  Lead , you will:

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Transformation Programs

• Own and localize the regional transformation roadmap, ensuring alignment with global initiatives and securing local resource commitments.
• Drive the overall program of work for the region, from project planning to delivery, tracking milestones, and managing interdependencies.
• Act as the transformation lead in-region, coordinating cross-functional teams to deliver initiatives tied to commercial execution, operational efficiency, and financial performance.
• Lead change management efforts to embed transformation principles, foster buy-in, and upskill “transformation agents” within the region.
• Partner with Regional General Managers (RGMs) to shape and guide transformation efforts; provide regular coaching, support, and insight.
• Work closely with Corporate HQ (including the Transformation Office) to align reporting, share best practices, and track enterprise-wide progress.

Sales Performance & Business Management

• Lead reporting, forecasting and planning cadences, ensuring alignment between regional targets and actual performance.
• Identify performance gaps and collaborate with Sales leaders to implement corrective actions.
• Support quota setting, territory planning, and incentive design in collaboration with Sales Operations and Finance.
• Provide actionable insights from performance data to guide strategic actions and decisions at regional and country levels.
• Champion the adoption of data-driven culture, enabling teams to make informed decisions based on reliable metrics.

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Operational & Financial Process Improvement

• Implement scalable processes in areas such as forecasting, sales performance management, and order-to-cash operations.
• Partner with Finance to enhance cash, improve working capital discipline, and embed greater accountability in regional P&L management.

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Governance & Stakeholder Engagement

• Set up and run regular cadence meetings, dashboards, and issue/risk tracking.
• Provide structured weekly updates to senior leadership on progress, blockers, and regional success stories.
• Act as a trusted link between regional teams and the Transformation Office, helping ensure coordinated delivery across business units

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QUALIFICATIONS AND EXPERIENCE | About you

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The ideal Regional Commercial Transformation  Lead :

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Required Background

• 10-15 years in transformation, strategy execution, and/or program management roles
• Proven experience leading cross-functional initiatives in commercial and operational contexts
• Track record of success in implementing structured change across Sales, Finance, and/or Operations
• Strong understanding of sales processes and ability to support their optimisation
• Experience working in matrixed, multicultural, and performance driven environments
• Excellent communication, facilitation, and stakeholder engagement skills

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Desired Qualifications

• Ex-consultant background (top-tier firms preferred but not mandatory)
• Corporate transformation experience
• Strong project management experience
• Bachelor’s degree required, MBA or equivalent advanced degree a plus
• Strong problem solving and structured thinking skills
• Excellent communication and change management skills
• Strong track record of driving change in prior roles, working across a multi-functional team, with the ability to dive deep and connect cross-functional dots (Sales, Finance, HR, Product)
• Financial acumen: solid understanding of P&L, ROI modelling, and performance dashboards (operational and commercial OKRs / KPIs)

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WHO ARE EXCLUSIVE NETWORKS? | Why work for us

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We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com/

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We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

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