Software Manager, Platform and Game Delivery

About LAI Games

LAI Games is an arcade experience company dedicated to connecting people through play. We are redefining the arcade industry by building an ecosystem that blends physical arcade machines, location-based VR, and social gaming experiences. Our work spans both physical and digital worlds, delivering engaging and innovative entertainment globally.

As we expand our service offerings, we are building platforms that allow customers to remotely manage their games, collaborate with their technicians on machine maintenance, and access rich data insights for performance optimization.

Role Overview

We are looking for a hands-on Software Manager who has grown from a strong software development foundation into a technical leader. This role is ideal for someone with at least 7 years of software development experience who has progressed into leading teams and building systems from the ground up.

You will lead a cross-functional team across Product, Frontend, Backend, and QA, while remaining deeply involved in architecture and technical decision-making. You will play a critical role in designing and delivering a scalable, cloud-based platform that supports game deployment and management at a global scale.

Key Responsibilities

Technical Leadership & Architecture

• Lead the design and development of a scalable, secure, cloud-based platform from the ground up
• Own system architecture, ensuring high performance, reliability, and maintainability
• Stay hands-on in both frontend and backend domains to guide engineering decisions
• Drive best practices in system design, coding standards, and software architecture
• Oversee the full Software Development Lifecycle (SDLC), including post-launch support

Product & Delivery Ownership

• Define and execute the software roadmap aligned with business and product goals
• Translate business requirements into scalable technical solutions
• Deliver high-quality features on time, balancing speed and robustness
• Build and evolve a sustainable software delivery system, including CI/CD pipelines
• Provide Level 3 (L3) support for critical platform issues

Engineering Excellence

• Establish strong DevOps practices, including CI/CD, automated testing, and monitoring
• Ensure secure coding practices and platform security standards are implemented
• Drive continuous improvement in engineering processes and team productivity
• Maintain high standards for code quality, version control, and system reliability

People Leadership

• Lead, mentor, and grow a high-performing engineering team across multiple disciplines
• Provide hands-on coaching, code reviews, and technical guidance
• Foster a culture of ownership, collaboration, and continuous learning
• Support hiring, onboarding, and retention of top talent

Qualifications & Experience

• 7+ years of software development experience before moving into technical leadership or manager roles
• Demonstrated experience building a software delivery platform or system from scratch
• Strong hands-on experience in both frontend and backend development
• Solid expertise in software architecture and system design
• Experience building and scaling production systems
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
• Experience with DevOps practices, including CI/CD, containerization (Docker, Kubernetes)
• Strong understanding of secure software development practices
• Experience working across the full SDLC
• Excellent communication and stakeholder management skills

Preferred Attributes

• A hands-on technical leader who balances coding and leadership effectively
• Experience managing distributed systems or global platforms
• Background in building scalable, maintainable, and secure platforms
• Passion for learning and adopting new technologies