Main Responsibilities:
Supervising daily operations and ensuring the team meets production and service targets
Managing a team of workers or staff members, providing guidance and support
Ensuring adherence to company policies, safety standards, and operational procedures
Monitoring staff performance, conducting performance reviews, and providing feedback
Assigning tasks and ensuring the efficient and effective use of resources
Resolving conflicts or issues within the team and ensuring smooth workflow
Ensuring high levels of quality control and that work is completed within established standards
Reporting on key performance indicators (KPIs) and operational performance to upper management
Maintaining accurate records of staff attendance, production data, and other operational logs
Conducting training sessions for new employees and ensuring continuous staff development
Essential Qualifications:
High School Diploma or equivalent
Minimum of 4-5 years of experience in a supervisory or leadership role
Skills Required:
Strong leadership and team management skills
Excellent communication and interpersonal skills
Ability to handle and resolve conflicts effectively
Strong organizational and time-management skills
Ability to make quick, effective decisions in a fast-paced environment
Knowledge of industry-specific operations and regulations
Proficiency in Microsoft Office and other management software
Ability to motivate and inspire team members to meet goals and objectives