Trelleborg Sealing Solutions is seeking a dedicated Customer Service Executive to join our dynamic team in Singapore. The successful candidate will play a crucial role to support sales and customer success. This position demands a passionate and driven individual with good communication and interpersonal skills.
Task & Responsibilities:
- Administer sales enquiry, quotation, order entry to invoicing including processing of order return and purchase order.
- Co-ordinate with purchasing, logistics and warehouse to arrange shipment to customer / vendor.
- Monitor orders and communicate order status to customers.
- Ensure on time delivery and provide full set of required documents to customer promptly.
- Ensure proper documentation and all order management processes are in accordance with company policies and guidelines.
- Ensure all invoice vouchers are matched and credit note are filled in proper order.
- Provide administrative support and any other duties as assigned.
Education & Experience:
- Diploma / Degree preferred.
- Proficient with ERP systems (JDE, Oracle, C4C, SAP, BC & BI) will be an advantage.
- Must have good skills with Microsoft Office, specifically Word and Excel.
- Good knowledge of incoterm, import or export document requirement, COO etc.
- Team player with positive working attitude