Key Responsibilities:
- Administer, maintain, and support the RPA Platform infrastructure, including virtual desktop infrastructure (VDI), servers, and related platform components.
- Monitor platform health, perform troubleshooting, and implement corrective actions to ensure platform stability and availability.
- Support governance, risk, and compliance activities, including participation in weekly GRC discussions and remediation of platform-related findings.
- Work with vendors and infrastructure teams to implement platform enhancements, upgrades, and security improvements.
- Support the migration of RPA workloads and infrastructure out of VMware, including environment setup, testing, validation, and deployment activities.
- Design, build, configure, and maintain VDI environments required for the RPA Platform.
- Support Blue Prism platform administration, including installation, configuration, patching, upgrades, and environment management.
- Document platform architecture, operational procedures, and technical configurations to ensure knowledge retention and maintainability.
- Provide technical support to project teams and operational users for platform-related incidents and service requests.
- Participate in capacity planning, disaster recovery testing, and infrastructure lifecycle management activities.
- Collaborate with project teams on strategic platform initiatives, including platform modernization and future migration programmes