[What you will be working on]
Account Management
Serve as the main contact person from EDB to portfolio of identified corporate clients and oversee end-to-end process of account development, project negotiation and execution, and client servicing
Cultivate strategic relationships and build trust with clients. Adhere to EDB’s service principles to ensure good client experience with EDB
Develop deep understanding of clients, their needs, operations, and structure to develop and refresh client engagement strategies
Identify, negotiate and structure project opportunities to secure “win-win” outcomes for clients and Singapore
Offer solutions to address clients’ requests/ issues/ challenges
Activate relevant resources and expertise (in EDB/ government/ ecosystem partners) to support client engagement
Collaborate with other teams in EDB for project development, related negotiations and smooth execution of end-to-end account management process
Build sound understanding of regional and global industry and business trends, industry synergies, whole-of-government offerings, and spread of EDB’s products and services to create project opportunities and value-add to client relationships
[What we are looking for]
To meet the challenges of this role, you must have/be:
At least 3 years of relevant industry work experience
A Bachelor Degree in any discipline
Knowledge and interest in the Healthcare sector
Strong analytical and strategic thinking skills; able to analyse in-depth different complex issues and put forth actionable solutions
Demonstrate keen sense of business acumen and experience in negotiation, structuring deals, and project management
Strong independent worker; able to deliver outcomes effectively and efficiently
Able to build and maintain positive client relationships and work in a dynamic, cross-functional team environment
Excellent interpersonal and communication skills, both written and spoken; including ability and experience in engaging and managing stakeholders across all levels of seniority internally and externally
Possess a driven, self-motivated and positive attitude, excellent work ethic and is a team player
Singaporean