The Senior Assistant Director of the Service-Learning Office (SLO) at NTU will oversee the operations of the SLO, ensuring the successful implementation and management of service-learning projects. This role involves establishing and maintaining partnerships with external organizations to provide meaningful service-learning opportunities for undergraduate students as part of their graduation requirements.
Responsibilities
1. Strategic Planning and Implementation
Develop and implement strategic plans for the SLO to align with NTU’s educational goals and objectives.
Oversee the design, development, and execution of service-learning projects and programs to meet students’ graduation requirements on a timely basis.
2. Partnership Development
Identify and establish partnerships with external organizations, including national agencies, community partners, and social service agencies.
Negotiate and formalize agreements with partner organizations to ensure mutually beneficial collaborations.
3. Operational Management
Manage the day-to-day operations of the SLO, including administrative tasks, budgeting, and resource allocation.
Ensure the smooth coordination and running of service-learning projects, including scheduling, logistics, and coordination with students’ schools and partnering organizations.
Ensure the accurate, complete and timely compilation, processing and finalization students’ marks on their completion of service-learning projects, and addressing students’ queries and requests for review and/or appeal of service-learning course results.
Ensure continuous improvement of SLO operations in terms of efficiency and effectiveness, and service-learning courses in terms of instructors’ and students’ learning experience and outcomes.
4. Student Engagement and Support
Oversee the recruitment, training, support, and completion of students participating in service-learning projects.
Provide guidance, mentorship, and assistance to students, fostering their personal and professional development through service-learning experiences.
5. Quality Assurance and Evaluation
Develop and implement assessment tools to evaluate the effectiveness and impact of service-learning projects.
Monitor and report on the progress and outcomes of service-learning initiatives, ensuring continuous improvement.
6. Team Leadership and Collaboration
Lead and manage a team of staff and faculty involved in service-learning projects.
Foster a collaborative and supportive environment within the SLO and with other departments at NTU.
7. Community Engagement and Advocacy
Promote the value and impact of service-learning within the NTU community and beyond.
Advocate for service-learning as a key component of NTU’s educational mission and engage stakeholders in supporting service-learning initiatives.
8. Professional Development
Stay informed about best practices and emerging trends in service-learning and community engagement.
Participate in professional development opportunities to enhance skills and knowledge relevant to the role.
Requirements
Master’s or PhD in a relevant field such as education, social work, or public administration.
Extensive experience in managing service-learning or community engagement programs.
Proven track record of successful partnership development and management.
Experience in higher education administration is preferred.
Strong understanding of the principles and practices of service-learning.
Ability to work collaboratively with diverse stakeholders.
Personal Attributes
Strong leadership and organizational skills.
Excellent communication and interpersonal abilities.
Ability to build and maintain effective partnerships.
Passion for community engagement and service-learning.
Strategic thinker with the ability to implement practical solutions.
Commitment to continuous improvement and innovation.
We regret that only shortlisted candidates will be notified.
Hiring Institution: NTU